As developers we’re usually only concerned about code, but the truth is, as I assert in one of my talks, that all we do is useless if we don’t have users or our users are unhappy. So, it’s important for us to understand how design and UX work and how to make products and services that work for people as well, even if we aren’t going to go into too much details.
The following article covers a few points about how to improve user researches:
http://blog.froont.com/design-user-research-explained/
Trick of the day: User research